COVID-19 is believed to be spread mainly by coughing, sneezing or direct contact with someone who is sick with COVID-19 or with surfaces they have recently touched.

Symptoms for COVID-19 are similar to those for influenza or other respiratory illnesses. They can range from mild to servere and include fever, cough and difficulty breathing.

Find more information about Coronavirus and up to date information here:

• More information for Albertans – travellers, schools, and employers: https://www.alberta.ca/coronavirus-info-for-albertans.aspx#p22780s6
• Alberta Health Services updates information on coronavirus (COVID-19) at https://www.albertahealthservices.ca/topics/Page16944.aspx
• Government of Alberta updates at https://www.alberta.ca/coronavirus-info-for-albertans.aspx
• The Public Health Agency of Canada information on outbreak updates in Canada, prevention, Canada’s response plan, and facts on the COVID-19 at https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
• Government of Canada information for travellers on COVID-19 at https://travel.gc.ca/travelling/health-safety/travel-health-notices/210

If you are feeling ill, please follow these steps:

1. Contact your Manager immediately and tell them you are feeling ill. Stay home from work and self-isolate.
2. Do the COVID-19 Self-Assessment Test on the Alberta Health Services website.
3. Follow the instructions you get at the end of the self-assessment. If you are instructed to call 8-1-1, stay on the line until someone answers.
4. Contact your manager to communicate the information provided to you by the online self-assessment or 8-1-1.

If you live in Employee Housing, please contact the Employee Housing department at (403) 760-2200 or StaffRes@bestofbanff.com upon symptoms of illness and communicate the information provided to you by the online self-assessment or 8-1-1.

The Government of Canada recommends that you avoid or cancel any non-essential travel outside of Canada until further notice. If you must travel outside of Canada in the next 60 days, contact the Human Resources department at (403) 760-8521 or HR@bestofbanff.com. 

All Albertans who are currently outside the country are to self-isolate for 14 days after they return from being outside Canada, and monitor their condition for fever, cough or difficulty breathing.

Albertans returning from Italy, Iran or Hubei province (China) are asked to contact 8-1-1 within 24 hours of arriving in Canada and to provide their contact information. 

It is with a heavy heart that we accept that the economic impact of COVID-19 has reached Canada, Banff, and Banff Caribou Properties.

We have put together a helpful factsheet for our employees with information & resources to address any needs you may have:

• Government of Canada Financial Support (Federal)
• Province of Alberta Financial Support (Provincial)
• Food Resources
• Coping & Mental Health Resources
• Information for Foreign Workers and Permanent Residents
• Local Help Centres (Banff & Canmore)
• Website & Resources for Factual Information

Read the BCPL Factsheet: Assistance Programs & Resources for COVID 19.

Local Help Centres (Town of Banff / Town of Canmore)

The Town of Banff and Town of Canmore are both offering help centre services to answer questions relating to mental health, employment insurance, meal and grocery services, housing, issues related to immigration, childcare and more.

The Town of Banff Help Centre is available 8:30 am – 4:30 pm from Monday to Friday. Their preferred method of contact is by e-mail at help@banff.ca. If you don’t have access to e-mail, you may call them at (403) 762-1251 during their normal hours of operation.

The Town of Canmore Call Centre is available 7 days/week from 8:30 am – 4:30 pm. Contact them by email at askus@canmore.ca or by phone at (403) 678-1551.

• About Banff Caribou Properties
• Hours of Work & Getting Paid
• Workplace Polices
• Benefits & Perks
• Local Resources & Amenities

• Activate your Dayforce account
• Upload your required documentation
• Complete your employee checklist
• Getting Started Guide

• Your basic rights
• Safety responsibilities
• First Aid
• Fire & Evacuation
• Personal Protective Equipment
• Harassment, violence and discrimination
• Work injuries & WCB
• WHMIS
• Online Presentation

• Code of Conduct defined
• Respect, safety, expectations, community, and service goals

• Housing Eligibility
• Criminal Record Checks
• Moving in: What to bring & what’s supplied
• Rent and damage deposits
• Housing rules and regulations

• Ending Employment Checklist

• Bow Valley Affordablility Guide
• Banff Access Program
• Essentials Local’s Guide to Banff
• Housing in Banff
• and lots more

• Affordable Services Program
• Canmore Community Guide
• Housing in Canmore
• and lots more

• Alberta Healthcare Insurance Plan (AHCIP)
• Urgent Mental Health & Walk-in Counselling
• Bow Valley Mental Health Services
• How to register for a Family Doctor
• and more!

• Driver’s licenses and license plates
• Buying, selling & registering a vehicle in Alberta
• Chaning your driver’s license from another province
• Local registry agents
• and more!

Banff Registry Office
211 Bear St. (Bison Courtyard), Banff AB T1L 1A6
tel: (403) 762-2177

Canmore Registry Office
104 Kananaskis Way #119, Canmore AB T1W 2X2
tel: (403) 678-9320

• Important things to know
• Monthly workshop calendar
• Facebook Page: Foreign Workers Bow Valley
• Get Connected – Foreign Worker Support