Resource Hub

Resource Hub


The BLC Employee Resource Hub is your place for quick and easy access to useful information and resources.

Find your Employee Handbook, BLC Fact Sheets, provincial health and licensing requirements, community services guides, and much more!

Can’t find what you’re looking for?  Contact the Human Resources Team.

COVID-19 Information & Resources

About Coronavirus (COVID-19)

COVID-19 is believed to be spread mainly by coughing, sneezing or direct contact with someone who is sick with COVID-19 or with surfaces they have recently touched.

Symptoms for COVID-19 are similar to those for influenza or other respiratory illnesses. They can range from mild to servere and include fever, cough and difficulty breathing.

Find more information about Coronavirus and up to date information here:

What you should do if you think you have COVID-19

If you are feeling ill, please follow these steps:

  1. Contact your Manager immediately and tell them you are feeling ill. Stay home from work and self-isolate.
  2. Do the COVID-19 Self-Assessment Test on the Alberta Health Services website.
  3. Follow the instructions you get at the end of the self-assessment. If you are instructed to call 8-1-1, stay on the line until someone answers.
  4. Contact your manager to communicate the information provided to you by the online self-assessment or 8-1-1.

If you live in Employee Housing, please contact the Employee Housing department at (403) 760-2200 or upon symptoms of illness and communicate the information provided to you by the online self-assessment or 8-1-1.

Travel Advisories

The Government of Canada recommends that you avoid or cancel any non-essential travel outside of Canada until further notice. If you must travel outside of Canada in the next 60 days, contact the Human Resources department at (403) 760-8521 or 

All Albertans who are currently outside the country are to self-isolate for 14 days after they return from being outside Canada, and monitor their condition for fever, cough or difficulty breathing.

Albertans returning from Italy, Iran or Hubei province (China) are asked to contact 8-1-1 within 24 hours of arriving in Canada and to provide their contact information. 

How COVID-19 is being addressed in the community

The Town of Banff and the Town of Canmore are actively working with the health care authority to protect our community and are prepared to implement protocols in the event risk increases in our area.

Examples of action being taken by the Town may include:

  • Cancelling large scale events and public gatherings;
  • Promoting social distancing for the forseeable future;
  • Implementing extra cleaning of public facilities to help prevent the spread of viruses;
  • Maintaining daily communication with Alberta Health Services to monitor the situation.

For more information on event cancellations, program changes, preparedness, and other critical information for Banff and Canmore residents, visit their respective websites.

Support Services for Banff Residents

It is with a heavy heart that we accept that the economic impact of COVID-19 has reached Canada, Banff, and Banff Caribou Properties.

The Town of Banff Emergency Coordination Centre (ECC) is preparing a support system to help residents who have been laid off due to business closures throughout our community. Supports will include an e-mail service and web page for residents seeking assistance.

The e-mail service will access a central team dedicated to providing information and referral services to meet specific requests, covering topics such as;

  • Accessing employment insurance;
  • Mental health services;
  • Immigration and work visa services;
  • Referrals on housing and child care;
  • and more. 

The web page will be updated regularly and dedicated to information, resources and assistance, which are changing rapidly, with new announcements from the provincial and the federal government every day. A phone line will be available for people without email or web access. 

More details on this initiative can be found at

Employment Resources

Employee Handbook
  • About Banff Caribou Properties
  • Hours of Work & Getting Paid
  • Workplace Polices
  • Benefits & Perks
  • Local Resources & Amenities
  • Activate your Dayforce account
  • Upload your required documentation
  • Complete your employee checklist
  • Getting Started Guide
Health & Safety
  • Your basic rights
  • Safety responsibilities
  • First Aid
  • Fire & Evacuation
  • Personal Protective Equipment
  • Harassment, violence and discrimination
  • Work injuries & WCB
  • Online Presentation
Code of Conduct
  • Code of Conduct defined
  • Respect, safety, expectations, community, and service goals
Employee Housing
  • Housing Eligibility
  • Criminal Record Checks
  • Moving in: What to bring & what’s supplied
  • Rent and damage deposits
  • Housing rules and regulations
Ending Employment
  • Ending Employment Checklist

Community / Local Resources

Town of Banff Community Services
  • Bow Valley Affordablility Guide
  • Banff Access Program
  • Essentials Local’s Guide to Banff
  • Housing in Banff
  • and lots more
Town of Canmore Community Services
  • Affordable Services Program
  • Canmore Community Guide
  • Housing in Canmore
  • and lots more
Healthcare Resources
Licensing & Vehicle Registration
  • Driver’s licenses and license plates
  • Buying, selling & registering a vehicle in Alberta
  • Chaning your driver’s license from another province
  • Local registry agents
  • and more!

Banff Registry Office
211 Bear St. (Bison Courtyard), Banff AB T1L 1A6
tel: (403) 762-2177

Canmore Registry Office
104 Kananaskis Way #119, Canmore AB T1W 2X2
tel: (403) 678-9320

Foreign Worker Resources
Banff Lodging Company

Banff Lodging Company

Local: (403) 762-2642
Human Resources Office
229 Suite 300 Bear Street,
PO Box 1070
Banff, Ab, T1L 1H8

Human Resources

Local: (403) 760-8521

Employee Handbook
Resource Hub

Current Job Postings