Staff Passes

Employee Ski Pass Program 2024-2025

We're excited to announce that the Employee Ski Pass Program for the 2024-2025 season is now open! This program is a fantastic benefit we offer in partnership with local ski areas to help our team make the most of winter in the mountains.

While our HR and accounting teams manage the administration of this program, the best source of information about specific passes, terms, and conditions will always be the ski areas themselves.

Important Dates and Payment Options:

  • Passes are available for purchase until December 15, 2025.
  • It can take up to 14 days for your pass to be processed and ready for pick-up, though we'll notify you by email if it's available sooner.
  • You have the option to pay upfront or choose payroll deduction, which requires a 33% deposit followed by six equal payments.
  • Payroll deduction eligibility requires that you remain an active employee working a minimum of 20 hours per week.
  • If you do not meet the minimum work requirements for payroll deduction, you will need to pay the remaining balance upfront, or your pass may be canceled.
  • All passes are non-refundable, with no exceptions unless you have purchased pass protection insurance.

Steps and Timeline for Ordering Your Ski Pass
Follow these steps to secure your pass and enjoy the slopes this season:

  1. Submit Your Pass Order
    Visit the staff pass website and complete your pass order form.
  2. Payment Processing
    Within 2 days of submitting your pass order, you will receive a PayPal invoice.
  3. Invoice Payment
    Once your PayPal invoice is paid, we'll submit your order to the ski area on Tuesdays and Thursdays.
  4. Create a Profile
    Ski Big 3, Sunshine and Lake Louise will send you a link to upload your profile including a picture and signing the waiver. The pass processing time will begin once your profile is complete.
  5. Processing Timelines by Ski Area once you have created a profile:
    • Norquay: 5 days from the day pass is paid for
    • Ski Big 3: 5 days from day profile is uploaded
    • Sunshine: 5 days from day profile is uploaded
    • Lake Louise: 7 days from day profile is uploaded
  6. Order Confirmation
    We'll send you an email to confirm your pass order with the ski area, and you can expect to pick up your pass in 5-7 days.
  7. Pass Pick-Up Locations
    • For Norquay passes, head to the Banff Train Station at 327 Railway Ave.
    • For all other passes, visit the Ski Big 3 Hub at 114 Banff Ave.

We hope you take full advantage of this program and enjoy an incredible ski season ahead. Have more questions? Check out the FAQ page.